Easy AI Pricing Plans
We understand that at this stage, AI application doesn't have a one-size-fits-all formula. Contact Easy AI for a tailored solution for your business!
Basic
AI automatically responds and categorizes conversations, supporting 24/7 customer care.
$27/month
500 AI interactions processed / month
200 training source URLs
500 MB training data storage
AI auto-replies and personalization based on customer profiles
Web Chat, WhatsApp, and Messenger
Up to 10 AI responses per conversation
100 support tickets / month
1 workspace member
200 customer profiles
AI-powered automatic customer segmentation New
Customer service report
Customer service performance overview
Most Popular
Pro
Automate multi-channel care, measure performance, and optimize customer experience based on data.
$97/month
2,000 AI interactions processed / month
1,000 training source URLs
1 GB training data storage
AI auto-replies and personalization based on customer profiles
Web Chat, WhatsApp, Messenger, Instagram, and Email
Up to 50 AI responses per conversation
500 support tickets / month
3 workspace members
1,000 customer profiles
Customer tagging
5 customer segments
AI-powered automatic customer segmentation New
AI platform overview report
Customer service performance overview New
Business
Integrate AI into the entire business system, advanced data analysis, and large-scale operational automation.
$297/month
5,000 AI interactions processed / month
2,000 training source URLs
2 GB training data storage
AI auto-replies and personalization based on customer profiles
All Easy AI channels
Unlimited AI responses per conversation
1,500 support tickets / month
5 workspace members
3,000 customer profiles
Customer tagging
7 customer segments
AI platform overview report
Customer service performance overview New
5,000 marketing automation tasks
Marketing automation playbooks
Personalized content New
AI-powered automatic customer segmentation
Conversion rate and funnel report
AI-powered automatic follow-up messages New
Proactive marketing messages via Messenger New
API, webhooks, and custom integration functions New
Priority support and implementation guidance
Package Features Details
AI CHATBOT
Number of AI Chatbots
1
1
2
3
AI interactions processed per month
500
500
2.000
5.000
AI auto-replies & personalization based on user profile
Hand-off AI chatbot & agents
Auto-transfer from AI to human agent and chat disconnect configuration
Set AI working hours
AI multichannel chat: Facebook, Zalo OA, Zalo personal, Website, Shopee, Instagram..
Send images from chat box
Store Images/Videos/Documents from conversations
500MB
500MB
1GB
2GB
AI responds with links, tables, bullet points
AI contextual conversation responses
AI multilingual communication support
Mark as read/Star/Mark as spam conversation
Filter conversations by channel
Sort conversations
AI suggests follow-up questions in chat box
AI language model
Fast response, deep understanding
Fast response, deep understanding
Fast response, deep understanding
Fast response, deep understanding
Train AI with website links
200
200
1.000
2.000
Train AI with sample Q&A
Unlimited
Unlimited
Unlimited
Unlimited
Train AI with documents (Word, Excel, PDF, Docx,...)
500MB
500MB
1GB
2GB
Customize AI personality and tone
Configure chat box banner
Name, Logo, Welcome message, Quick replies, Signature,...
Chat box welcome screen (Title, greeting, quick links, FAQ)
Order tracking in chat box
Add-on
Add-on
Add-on
Add-on
Number of conversations analyzed by AI
All
All
All
All
AI satisfaction score assessment
AI conversation summarization
AI conversation topic tagging
AI conversation emotion analysis
AI positive/negative sentiment analysis
AI platform executive report
AI-handled conversation statistics
Average response time statistics
AI identifies top trending topics
AI conversation topic trend analysis
AI topic summary & improvement suggestions
AI conversation emotion analysis: Positive, negative and neutral
AI filters negative conversations separately
AI automatic CSAT scoring by category
AI automatic customer feedback highlights summary (CSAT)
LIVECHAT
Number of open Livechat conversations
500
500
1.000
1.500
Auto-switch to human agent mode and disconnect AI chat
Manual chat agent assignment mechanism
Set AI and human working hours
Conversation open/close mode
Record complete customer behavior history
AI auto-merges multi-channel conversations when detecting duplicate customers
AI auto-assigns chat agents based on conditions
AI message template suggestions
Send images / videos / documents (Excel, PDF, Word, Docx...)
Filter conversations by channel
Filter conversations by support agent
Sort conversations
Search conversations by keyword
Human-handled conversation statistics
Conversation status statistics (closed/open)
Agent average response time statistics
Human-handled conversation performance report
Agent performance report
TICKET MANAGEMENT SYSTEM
Number of tickets
100
100
500
1.500
Workspace members
1
1
3
5
AI ticket handling suggestions
Assign handling agent
Assign labels/topics to ticket
Filter tickets by agent
Filter tickets by status / priority level
Sort tickets
Search tickets by keyword
Sync ticket to customer profile
Conversation status statistics (closed/open)
Ticket resolution performance report
AI ticket content summarization
AI ticket topic analysis
AI ticket emotion analysis
AI CUSTOMER 360 PLATFORM - CUSTOMER DATA PLATFORM (CDP)
Number of customer profiles
200
200
1.000
3.000
Create customer segmentations
5
7
AI-powered automatic segmentation
AI classifies and tags each customer
Create segments with logical conditions on customer classification fields
AI auto-enriches customer information throughout interaction
Record customer website interaction history
Record customer conversation history
Record customer ticket history
Record customer purchase information
Sync multi-source customer data
Add-on
Add-on
Add-on
Add-on
Multi-source potential customer statistics
Complete profile data rate statistics
Duplicate rate report before / after merging
Sales opportunity report by status
Add-on
Add-on
Add-on
Add-on
Purchasing customer statistics
Add-on
Add-on
Add-on
Add-on
AI MARKETING AUTOMATION SYSTEM
Number of campaigns created
Unlimited
Number of tasks generated
5000
Classify campaigns / flows by group
Create Flow (Action scenario)
Create campaign (Individual campaign)
Marketing Automation playbooks
Personalized content
Content preview
Sync CDP customer segmentations
Activate / archive campaign
Conditional triggers
Send Zalo ZNS
Send Email
Send SMS
Campaign performance report and analysis
Marketing Automation system overall performance report
AI ANALYTICS & REPORTING SYSTEM
Personalized task list for each account
Quick display of metrics directly related to account tasks
AI early warnings for critical issues (SLA, experience, performance)
Conversion rate & funnel
Customer service report
Loyal customer overview
Customer experience overview
ROI & AI operational & business effectiveness overview
Sales effectiveness overview
Customer behavior & journey overview
AI performance analysis & summary over time (day / month / year)
AI comparison with same period (day / month / year)
AI operational risk prediction for each department
AI action suggestions based on analytics
AI management report compilation & PDF export
Add-on
Add-on
Add-on
Add-on
INTEGRATION & SYSTEM CONTROL
Role-based permissions
SSO
Public API / Webhook
Integrate with existing sales management, CRM, ERP, call center platforms
Integrate with internal platforms
Add-on
Add-on
Add-on
Add-on
SUPPORT TEAM
Help center
Online training (1 session)
Testing & quality assurance
Dedicated support staff
Onsite team training (1 session)